Privacy and your information.

The enquiry, quote and feedback forms prepare a message locally in your browser. They do not automatically submit the information to a Velrix database. When you choose email or WhatsApp and press Send in that service, the information you include is shared through that provider. This can include your name, contact details, company, project requirements and feedback.

Information you send can be used to respond, understand your requirement, discuss project fit and prepare the next conversation. A client engagement may require additional information and a separate agreement. Please avoid sending passwords, payment-card details or private customer records in a general enquiry.

The website host may process connection information needed to serve and protect the site, such as IP address, requested URL, browser information and request time. This React project does not install analytics, advertising pixels or a third-party form collector. Typography is loaded from Google Fonts, which involves requests to Google servers. Email and WhatsApp interactions are governed by the respective provider's policies as well as your account settings.

The website assistant can show information from our published pages. Those responses are labelled Website guide. General AI replies are available only when the AI service is connected on the hosting server. If that service is unavailable, the assistant says so and offers website information or contact with our team.

When AI is enabled and you press Send, your message and a limited recent conversation are sent through our website server to OpenAI to generate a reply. Do not include passwords, payment-card details, confidential records or sensitive personal information. AI replies may be inaccurate; project scope, pricing and commitments require confirmation from the Velrix team.

The application keeps the conversation in the open page's memory, not in a persistent browser chat history. New chat clears that page state; a refresh also clears it. This does not delete information already processed by a provider. Our chatbot code does not deliberately log message text or create a transcript database. Temporary request counters and network identifiers may be processed for abuse prevention, and the hosting provider can retain its own connection logs.

The AI integration disables storage of response objects for later API retrieval. This does not remove the provider's separate abuse-monitoring and legal-retention practices. Review OpenAI's API data controls for its current processing information. You can choose to use email or WhatsApp instead of the assistant.

The application does not set analytics or advertising cookies. Form input and the prepared draft are held in the current page state and are not deliberately saved to local storage. A page refresh or closing the tab can clear that state. Your browser or chosen messaging service may retain separate information under its own settings. Read the cookie notice.

Do not assume that sending a message authorizes publication. Feedback is treated as private unless separate permission for the final wording and attribution is obtained. Project information should be shared only with people who need it for the enquiry or agreed work. Information required for an active engagement or applicable recordkeeping obligations may need to be retained.

You can choose not to use the form and contact us directly instead. You can also ask about information you have sent, request a correction or discuss deletion by emailing Hello@velrixdigital.tech. We may need enough information to identify the relevant conversation and verify that the request is yours.

External services operate independently of this website. Review their notices before providing information. This page should be updated if the production website adds analytics, advertising, automated form delivery or other data-processing services.

For website privacy questions, email Hello@velrixdigital.tech or call +92 310 3919506. Velrix Digital is based in Pakistan and works remotely.